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Contact Us

Vanilla Air are always available to help you with any questions. Your questions and comments are important to us. Please contact us by contact form or call.

Before contacting with us, please kindly refer our FAQ. There are more details than our contents page.

How to Contact Us?

Reservation Center

Web Form

For flight change due to flight cancelation or delay. Please contact our Reservation Center with the following.

Call

Services: Booking/Change/Cancel/Refund

Japan Domestic Call Only (English/Japanese)

0570-6666-03

(Chargeable)

Mon.-Fri. 10:00-18:00 (GMT+9 close on Japanese public holiday and Year-end & New-year holidays)

From Overseas

+886-70-1010-3857

(International call charge will be applied)

Mon.-Fri. 10:00-19:00 (GMT+9)

Web Check-in is only available for Japan domestic flights.

Thank you for choosing Vanilla Air.
We are operating as scheduled.

We are looking forward to seeing you soon.

2017-01-17 16:40