Safety Measures

Message from Management

Thank you for choosing Vanilla Air. I'd like to take this opportunity to tell you about our safety measures.

We commenced operations on August 1, 2012 and changed our name to Vanilla Air on November 1, 2013. As of April 2016, we operate three domestic and four overseas routes. Our daily operations are firmly grounded in our safety principles.

However, safety today does not guarantee safety tomorrow. Managers and staff at Vanilla Air work hand in hand to solve any problems that arise and make the airline even safer. We are constantly incorporating new safety measures, ensuring that we are all aware of safety issues, making improvements where necessary, and dedicating ourselves to flight safety.

Our three safety principles are: "Safety is fundamental to our operations and our duty to society," "Safety is improved through reliable systems based on mutual understanding and trust," and "Safety is achieved through everyone fulfilling their responsibilities." In accordance with these principles, we strive to ensure levels of flight safety that allow our customers to fly with us in complete confidence. We hope for your continued custom and even greater support in the future.

April 2016

Vanilla Air Inc.

Katsuya Goto, President

Web Check-in is only available for Japan domestic flights.

Thank you for choosing Vanilla Air.

◆ About Kansai International Airport

Due to typhoon Jebi, operation has been limited in some part of Kansai International Airport.
Some flights from/to Kansai international airport will be delayed until 22nd of September.


◆ Hokkaido Toho-oki Earthquake

Public transportation and the routes to/from some airports in Hokkaido are limited caused by this earthquake and power cut.
Please check the Transportation Status for your flight before you travel.

Please check 【See more info】for latest flight information.

We apologized these inconvinience caused and thank you for your understanding.


2018-09-23 05:05