Flight Dispatch

Flight Dispatchers are responsible for three aspects of flight operation related to safety: flight dispatch; loading and embarkation management; and operational control.

Flight dispatch duties are carried out by Flight Dispatchers with national qualifications and a complete knowledge of flight operations. They check flight and weather information for the day of the flight and the day after, then create a safe and comfortable flight plan (flight path, altitude, fuel quantity, etc.) which is then given to the Pilots. They also provide safety information as required during the flight, and assist the captain in transmitting in-flight communications to relevant contacts in-house so that he can ensure a comfortable flight.

Loading and embarkation management is provided by Load Controllers, who hold an in-house qualification. They ascertain the quantity of fuel to be loaded, decided for each flight by the captain and Flight Dispatchers, and check the distribution of passenger seating in order to confirm that the departing aircraft has a suitable weight and center of gravity, ensuring that the aircraft can depart safely. They also confirm that the amount and distribution of dangerous items transported as hand luggage are within predetermined ranges.

Operational control involves understanding the causes of flight delays, replacing aircraft for flights, and working with the passenger and maintenance departments to minimize the effect of any delay. In adverse weather conditions such as typhoons or heavy snow, operational controllers consult Flight Dispatcher and work together with affected in-house departments, issuing in-house communications related to delay or cancellation of the incoming flights.

Flight Dispatchers and Load Controllers receive regular in-house training and strive to always maintain and improve their knowledge and skills.

Web Check-in is only available for Japan domestic flights.

 Thank you for flying with Vanilla Air 


/// Customers who are departing from Okinawa(Naha) airport on 16DEC ///


Okinawa Urban Monorail (Yui rail) is temporarily suspending all monorail service due to unexploded ordnance disposal as a safety measure. A disposal operation will be conducted on December 16, 2018 (Sun) from 9:00~. (It is planned to finish by noon.)

Please prepare to have enough time to arrive at Okinawa(Naha) LCC terminal.

Please refer the Okinawa Urban Monorail website.多言語.pdf



由於沖繩市區發現未爆彈,沖繩單軌電車(Yui rail)受到影響於12/16(週日)上午9點至當日中午期間(暫定)全線暫停營運。請旅客預先保留充足的時間前往那霸國際機場LCC航廈辦理登機報到手續,感謝您的配合。




沖繩都市單軌電車(Yui rail)因要處理未爆炸彈而暫時停止所有單軌列車服務。整個清理過程將於2018年12月16日(星期日)上午9時開始進行 (預計於中午前完成)。




2018-12-15 18:45