User Guide

How to Book・How to Pay

About Booking Procedure

Booking Deadline

Japan Domestic Flights 40min. Before Departure
International Flights 60min. Before Departure

How to Pay

Corresponding currency Website Reservation Center
Airport Counter*1
Credit Cards visa Master JPY, TWD, HKD, VND, PHP
*2 coming soon
Diners Discover JPY, TWD, HKD, PHP
Convenience Store (CVS) *2
LAWSON, FamilyMart, Seicomart, Circle K, Sunkus, Yamazaki Daily Store and MINISTOP
UnionPay(銀聯)*2 JPY, HKD ×
  • *1...At Taoyuan (Taipei) and Kaohsiung int'l airport, ticketing services (air tickets) are not available.
  • *2...This payment method is not available for Value Alliance booking.

Booking Fee/Channel Fee

Processing Fee
(per person per segment)
JPY 600
Counter Fee
(per person per transaction)
Reservation Center Fee JPY 1,000
Airport Counter Fee JPY 2,000
Web Check-in is only available for Japan domestic flights.

Thank you for choosing Vanilla Air.

We regret to inform you that due to crew arrangement and late arrival of the aircraft, flights departing and arriving from Taipei airport, New Chitose airport, Naha airport and Narita airport will be delayed.
Please check 【See more info】for latest flight information.



2017-03-27 10:45