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User Guide

How to Book・How to Pay

About Booking Procedure

Booking Deadline

Japan Domestic Flights 40min. Before Departure
International Flights 60min. Before Departure

How to Pay

Corresponding currency Website Reservation Center
Airport Counter*1
Credit Cards visa Master JCB JPY, TWD, HKD, PHP
AMEX Diners Discover ×
Convenience Store (CVS) *2
LAWSON, FamilyMart, Seicomart, Circle K, Sunkus, Yamazaki Daily Store and MINISTOP
JPY ×
UnionPay(銀聯)*2 JPY, TWD, HKD, PHP ×
ALIPAY*2 HKD
  • *1...At Taoyuan (Taipei) and Kaohsiung int'l airport, ticketing services (air tickets) are not available.
  • *2...This payment method is not available for Value Alliance booking.

Booking Fee/Channel Fee

Processing Fee
(per person per segment)
Boarding dates by October 28. Credit Cards
UnionPay
Convenience Store (CVS)
JPY 600
Boarding dates from October 29. Credit Cards
UnionPay
JPY 600
Convenience Store (CVS) JPY 700
Counter Fee
(per person per transaction)
Reservation Center Fee JPY 1,000
Airport Counter Fee JPY 2,000
Web Check-in is only available for Japan domestic flights.

Thank you for choosing Vanilla Air.
 
 
【Flights from/to Chitose and Hakodate】
We are checking weather condition for flights from/to Chitose and Hakodate airports due to heavy snow around these areas. 
Flights from/to Chitose and Hakodate airports may be affected due to snow around Chitose and Hakodate airports.
Also, some flights from/to Chitose may return to departure airport due to snow.
 
 
 
【Delay flights】
We regret to inform you that due to Ship Arrangement ,  Some flights departing and arriving from New Chitose,Narita and Amami-ooshima  airport will be delayed .
 
 
Please check 【See more info】for latest flight information.
 

 

2019-01-21 05:35