Booking ~ Boarding Navi

Check-in and Boarding

Embarkation Procedure(International) Security Check Baggage Drop Check-in Access to the Airport

4. Access to Airport

Please come to the airport in plenty of time

To avoid the traffic jam, please come to the airport in plenty of time.

5-1. Check-in

Passengers who fly international flights and don't use web check-in for domestic required to check-in at our airport counter. Also, we require to check your travel documents(passport etc.).

Deadline of Check-in at counter

DomesticBetween 90min. to 30min. before scheduled departure time
InternationalBetween 120min. to 50min. before scheduled departure time

5-2. Baggage Drop

Vanilla Air is free for up to 20kg*


Over 20kg Baggage and the other non-standard sized baggage(Golf goods, Bicycle, musical instruments etc.) are chargeable.

  • Simple fare and Campaign fare are not applicable regarding free baggage allowance. Learn more

6-1. Security Check

Do you have prohibited baggage?

Your carry-on baggages are required security check.

Prohibited to carry-on(Example)

Sharp items(Knives, Scissors), Liquids over 100ml for international flights

6-2. Immigration (International)

Please prepare your passport and boarding pass

Time to leave! The officer will check your passport and boarding pass. The officer will ask you your travel purpose, length of stay and accommodation. So please ensure to prepare that information.

Proceed to Boarding Gate

Time to Fly! Have a nice flight!

Be at the boarding gate

DomesticStrictly 20min. before departure time
InternationalStrictly 20min. before departure time
Web Check-in is only available for Japan domestic flights.

Thank you for choosing Vanilla Air.
We regret to inform you that due to late arrival of aircraft , flights departing and arriving from New Chitose  airport will be delayed.
【Regarding to Typhoon SOULIK】

Flights departing and arriving from Amami Airpot  on 21th and 22th August might get affected by typhoon SOULIK.
Customers on  JW823  JW824, JW873,JW874/21AUG can pre-transfer, move your flight, to other availavle flight(same flight sector). please contact call center or checkin counter.   
Please check latest information before your flight.
《19AUG18 to 22AUG18 Schedule change Informarion》
We regret to inform you that following flights are scheduel change due to ship arrangement.

◆19AUG: JW805/JW808/JW823/JW874/JW921/JW922/JW923/JW924
◆20AUG: JW805/JW807/JW808
◆21AUG to 22AUG: JW805/JW823/JW808/JW874

Please check See more info】 by flight number.

We deeply apologize for all these inconveniences.



2018-08-20 21:00