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How to Confirm and Change your Booking

About Confirmation and Change your Booking

  • If you change your flights, we would charge change fees(only available for Simple and Inclusive fares)
    Attention: Fare difference is non-refundable even if the new fare is lower than original. Please note that the value of original fare will be transferred to your changed flight. Vanilla Air has price revision of fare rules approximately twice within a year. Please be informed that amount you see on the manage booking page can be higher than original fare price due to price revision.
    Example: A Class JPY 5,000 → After price revision → A Class JPY 6,500
  • Passengers who booked Campaign fares can't change any flights.
  • Deadline of changes would be 90min.(domestic flights) or 120min.(international flights) before scheduled departure time.
    However, please be informed once you exceed above time limit, any change will not be accepted. The same rule will also be applied even within the limit after you check in.
  • We will charge additional service fees, if you change your itineraries at our reservation center and airport counter.

Change Flights or Dates

  • Please kindly check our Fee Table for changing flights and dates.
  • -Destinations and Passenger Names cannot be changed.

Confirm and Change your Booking

    
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E.g., 2018/08/20
 
E.g., 2018/08/20
Web Check-in is only available for Japan domestic flights.

Thank you for choosing Vanilla Air.
 
We regret to inform you that due to late arrival of aircraft , flights departing and arriving from New Chitose  airport will be delayed.
 
 
 
【Regarding to Typhoon SOULIK】

Flights departing and arriving from Amami Airpot  on 21th and 22th August might get affected by typhoon SOULIK.
Customers on  JW823  JW824, JW873,JW874/21AUG can pre-transfer, move your flight, to other availavle flight(same flight sector). please contact call center or checkin counter.   
Please check latest information before your flight.
 
 
 
《19AUG18 to 22AUG18 Schedule change Informarion》
We regret to inform you that following flights are scheduel change due to ship arrangement.

◆19AUG: JW805/JW808/JW823/JW874/JW921/JW922/JW923/JW924
◆20AUG: JW805/JW807/JW808
◆21AUG to 22AUG: JW805/JW823/JW808/JW874

Please check See more info】 by flight number.

We deeply apologize for all these inconveniences.

 
 

 

2018-08-20 21:00

Web Check-in is only available for Japan domestic flights.

Thank you for choosing Vanilla Air.
 
We regret to inform you that due to late arrival of aircraft , flights departing and arriving from New Chitose  airport will be delayed.
 
 
 
【Regarding to Typhoon SOULIK】

Flights departing and arriving from Amami Airpot  on 21th and 22th August might get affected by typhoon SOULIK.
Customers on  JW823  JW824, JW873,JW874/21AUG can pre-transfer, move your flight, to other availavle flight(same flight sector). please contact call center or checkin counter.   
Please check latest information before your flight.
 
 
 
《19AUG18 to 22AUG18 Schedule change Informarion》
We regret to inform you that following flights are scheduel change due to ship arrangement.

◆19AUG: JW805/JW808/JW823/JW874/JW921/JW922/JW923/JW924
◆20AUG: JW805/JW807/JW808
◆21AUG to 22AUG: JW805/JW823/JW808/JW874

Please check See more info】 by flight number.

We deeply apologize for all these inconveniences.

 
 

 

2018-08-20 21:00