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Displaying receipt and boarding certification data

Requested from many customers, displaying receipt and boarding certification data is now available to see and issue online!
Each certificate required from customers, is able proceed any time, from top page of our website “Manage Booking “

Receipt

Issue period: 1 year from the purchase of airline tickets

  • Displaying receipt data service is an electronic document.
    Please kindly check in advance from customer side whether the printed document can be utilize such as an accounting settlement.
  • Displaying receipt data service are available until 1 year from the purchase date of the ticket. It is possible to display for the sum at the time of printing.
  • This service is only available for the booking of Credit card payment. For the booking of convenience store payment, the receipt that is received at each convenience store will be the official receipt.
  • Displaying receipt data service is not available if applicable below:
    -If you request for a receipt for each passenger, or for each one-way.
    -If you request only for the receipt for the amount differences by doing the change flight or by purchasing the additional option and so on.
    -If you request only for the receipt for Inclusive cancel fee.
    -If you purchased a dynamic package ticket
    -If you purchase the travel agency tickets
    -If you purchase the ANA Mileage Club tickets
    -If you purchase the Vanilla air coupon tickets
  • For the receipt necessary to issue at the reservation center, please contact the reservation center after the boarding. The issue will be charged a fee. (Handling fee of 1,000 yen */per reservation. Please contact the reservation center for our bank account information)
    Please note that issue period will be until one year from the purchase of airline tickets
  • In the following cases, we cannot issue a receipt.
    -If the ticket that passed more than one year from the purchase date.
    -If reissue of receipt (Displaying receipt data service, can be able to display many times as long as it is within issuing period)
    -If you purchased via a dynamic package or travel company etc.
    -If the total fare of the ANA Mileage Club tickets is 0JPY

Boarding certification

Issue period: It can be issued after the boarding, until 1 year from purchase ticket date.

  • Boarding certificate will be issued per passenger, per flight (Only for the passenger who has been boarded). It cannot be issued by multiple passenger names, multiple flights together.
  • Online boarding certification service is not available if the flight arrival site has been changed due to the reason such as bad weather.
  • If you have any other requests for boarding certificate, please kindly contact our reservation center. The issue will be charged a fee. (Handling fee of 1,000 yen * /per reservation. Please contact the reservation center for our bank account information)

Web Check-in is only available for Japan domestic flights.

Thank you for choosing Vanilla Air.
 
 
《Over Night Delay on 14AUG18
Due to crew arrangment, the following flight has been over night delay.
◆Original Flight : JW107/14AUG(Narita-Taipei)  Depature Time 21:40/Arrival Time 0:55(15AUG)
◆New Flight : JW9107/15AUG(Narita-Taipei)     Depature Time   8:30/Arrival Time 11:45 
※Flight number has been changed.
 
《Delay on 15AUG18》
◆We regret to inform you that due to ship arrangemen, flights departing and arriving from Narita,Fukuoka,New Chitose,Okinawa Naha and Taipei Taoyuan airport will be delayed.
Please check 【See more info】for latest flight information.
◆Due to severe weather, some flights from/to Ishigaki airports may be delayed, canceled, return to departure airport.
Please check 【See more info】for latest flight information.
◆Due to Late arrival of the aircraft, flights departing and arriving from Narita, New chitose and Taipei has been delayed.
Please check 【See more info】for latest flight information.
 
《Checkin counter for JW102/15AUG at Taipei airport》
Chekin counter for JW102/15AUG will be changed from counter 5 to countrer 1.
Departing passengers on JW102/15AUG need to proceed to counter 1 for Check-in at Taipei Taoyuan airport.
 
《Delay on 16AUG18》
◆We regret to inform you that due to crew arrangemen, some flights from/to New-chitose and Taipei airport will be delayed.
Please check 【See more info】for latest flight information.
 
《15AUG18 to 19AUG18 Schedule change Informarion》
We regret to inform you that following flights are scheduel change due to ship arrangement.

◆15AUG to 16AUG: JW805/JW808/JW823/JW874/JW921/JW922/JW923/JW924
◆17AUG: JW805/JW807/JW808/JW921/JW922
◆18AUG to 19AUG: JW805/JW808/JW823/JW874/JW921/JW922/JW923/JW924

 

Please check See more info】 by flight number.

We deeply apologize for all these inconveniences.

 
 

 

2018-08-15 18:15