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Carry-on Baggage

We'd like all our guests to understand and follow our Carry-on baggage rule for all your safe and smooth time on board.

The standard of carry-on baggage will change from 29th October’2017. Carry-on baggage check(Size/Weight/Pieces)will be strengthened.

Carry-on Baggage

Boarding dates by 28th October’2017

Carry-on Baggage Allowance
Size Each dimension must be within 56cm×36cm×23cm including accessories (handles, wheels, locks, etc)
※You cannot carry-on a baggage exceeding each dimension above.
Number of bags 1 bag + 1 personal item (handbag, laptop, etc.)
= (total: 2 pics) per customer
Weight Total weight of the 2 pieces must be10 kg or less

Boarding dates from 29th October’2017

Carry-on Baggage Allowance
Size Each dimension must be within 55cm×40cm×25cm including accessories (handles, wheels, locks, etc)
※You cannot carry-on a baggage exceeding each dimension above.
Number of bags 1 bag + 1 personal item (handbag, laptop, etc.)
= (total: 2 pics) per customer
Weight Total weight of the 2 pieces must be7 kg or less

Boarding dates from October 29, Carry on baggage is restricted to 1 baggage 〔sum of the three dimensions of which shall not exceed 115 cm and each dimension must be within 55*40*25cm including outer exterior (handles,wheels,locks,etc.)〕 and 1personal item such as hand bag,laptop bag, and etc. The total weight of 2 baggage must be less than 7kg.

As of October 29, Vanilla Air control all of the baggage with 【Carry-on Baggage Tag】 which can be attached only after confirming the size, weight and number of pieces.
Customers with any personal belonging to be brought into the cabin, please drop by the airport check-in counter mandatorily before heading to the boarding gate.
Additional baggage check-in or charging can be occurred in case of customer brings carry-on item without 【Carry-on Baggage Tag】

Carry-on baggage check(Size/Weight/Pieces) will be strengthened.

Vanilla Air staff or security officer will check the size, pieces and weight of all carry-on baggages for safety and on time departure reason.
Please feel free to size your carry-on baggage near Vanilla Air Check-in Counter with our baggage sizer. The sizer is set 1 cm (each dimension) bigger than vanilla air carry-on baggage size allowance (56cm*36cm*23cm) to avoid the damage of your baggage.
If your baggage (including handles, wheels, keys, accessories, etc.) does not completely and smoothly fit into the sizer, your baggage is exceeded our carry-on baggage size allowance.
In this case, we have to charge you “fees” and check in your baggage at the counter.
In addition, we recommend that you purchase “fees” on our website in advance which is more reasonable price than purchasing at the counter.

Rules(Conditions of Carriage) for Vanilla-Air Carry-on BagsExcept articles specifically permitted by Vanilla Air to be carried into the cabin, Baggage that a Passenger may carry into the cabin shall be, besides one piece of a Passenger’s personal belongings that the Passenger carries and retains as permitted by Vanilla Air's Regulations, such as a handbag or PC bag, one piece of article provided in Vanilla Air's Regulations that can be stowed in an enclosed storage compartment in the cabin or under the seat in front of the Passenger, the sum of the three dimensions of which shall not exceed 115 centimetres (45 inches,) and each dimension shall be 56 centimetres x 36 centimetres x 23 centimetres at the maximum; provided, however, that the total weight of such articles shall not exceed 10 kilograms (22 pounds). A Passenger shall not carry into the cabin any Baggage that Vanilla Air deems cannot be stowed in safety in the cabin.

  • Personal items must be able to fit securely under the seat in front of the passenger.
  • Carry-on baggage size recommended by manufacture may be different from Vanilla Air regulation. 
  • The baggage or pesonal items we count as it can not fit securely in cabin or under the seat can not be on board with you.

Carry-on animals and plants

  • Insects don't stridulade, run away and free of stink are allowed to carry on board (only when it's in adequate case and for recreation).
  • Those classified under the category of bouquet and cut flower (it's required to be well taken care not to leak water, or it's a small plant and well taken care. It needs to be less that 23cm when it leans against on a cabinet )

Prohibited Carry-on animals/plants

  • Small animals (hamster etc.)、Reptiles

Related Information

Regarding baggage, there are various restrictions for your safety.

Web Check-in is only available for Japan domestic flights.

【Typhoon Information 】

<Operation on 22OCT17>

【Canceled Flights】

便名 / FLT#

出発地/ Depature

到着地/Arrival
JW177

関西/Kansai

22:40

台北/Taipei

0:30(+1)


【Over night  Delay】

We regret to inform you that JW809 from Narita to Taipei on 22OCT17 will be delay due to Ship Arrnagement caused by Typhoon21.

JW809 on 22OCT17 will operate JW9809 on 23OCT17 as bellow.

Filght

Departure Time

Arrival Time

Reason

JW809

Flight No changed to JW9809

 17:55 on 22OCT17

13:00 on 23OCT17

 21:00 on 22OCT17

16 :10 on 23OCT17

Ship Arrnagement caused by Typhoon21

 

<Operation on 23OCT17>

【Delay Flights】

There are delay flights which depart from Taipei, Ho Chi Minh, Hong-kong, Okinawa, Chitose, Hakodate, Narita.

We apologize for any inconvenience

 

Due to the influence of the typhoon LAN, there is a possibility that flights operated on 23OCT and 24OCT will be affected (big delay, cancellation, conditional flight).

Please check 【See more info】for latest flight information.

2017-10-23 00:05