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Fees & Airport Charges

You can find all of the fees and except for fares.

Fees

The fees and charges would be vary according to fare types and terms & conditions. To learn more about details, please refer to below tables and Fare Types page. Please note that we don't refund any fees and charges when you request to refund your tickets.

Mar. 25 2018〜

Processing Fee
(per person per segment)
JPY 600
Inclusive Simple・Campaign
Seat Assignment
Relax Seat JPY 1,000
JPY 1,500
JPY 1,600
JPY 1,500
UPFRONT Seat JPY 0 JPY 600
JPY 1,000
JPY 1,000
JPY 1,000
Standard Seat JPY 0 JPY 500
JPY 700
JPY 700
JPY 700
Checked Baggage
〜20kg JPY 0 JPY 2,000
JPY 3,000
JPY 4,000
JPY 2,000
21kg~100kg JPY 1,000/5kg
JPY 1,000/5kg
JPY 1,000/5kg
JPY 1,000/5kg
Oversized JPY 2,000
JPY 3,000
JPY 4,000
JPY 2,000
Carry-on Baggage JPY 0
Infant Fare(<2 years old)(per person per transaction) JPY 1,500
Fuel Surcharge JPY 0
Inclusive Simple・Campaign
Correspondence Fee (Postal/FAX) JPY 1,000
*available for issue displayed receipt and boarding certification data via "Manage Booking" for free
Refund Fee JPY 3,000
JPY 4,000
JPY 5,000
JPY 4,000
Not Available
TAX refund administration fee
(per person per transaction)
Unnecessary JPY 4,000 *3
Change Fee JPY 500
JPY 500
JPY 500
JPY 500
JPY 4,000
JPY 4,000
JPY 4,000
JPY 4,000
(Campaign fare is not available)
Reservation Center Fee (per person per transaction) JPY 1,000
Airport Counter Fee (per person per transaction) JPY 2,000
Issuance of Cancellation/Delay Certification
Reservation Center or Airport Counter
Complimentary
Inclusive Simple・Campaign
Name Correction
(Additional Fee:Reservation Center・WEB Form JPY 1000/ Airport Counter Fee JPY2,000)
In reverse order of the first and family names Complimentary
Marriage (Maiden/New) Complimentary
(certificate required)
Other than the above JPY3,000+ handling fee(resavation fee or airport counter fee)
Identification is not matched
Need to purchase a new booking
Refund for the Injury/Illness (3 months or more) Reservation Center Refundable
(except for Reservation Center Fee)
Not available
Refund for the death/illness of relatives within the second degree Reservation Center
Refund for the death of the passenger Reservation Center Refundable
Miss a flight Customer's own reasons Repurchase new ticket needed
Public transportation's reasons (Not certificated) Repurchase new ticket needed
Vanilla Air's reasons Complimentary
Other airlines' reasons Repurchase new ticket needed
Public ground transportation's reasons (certificated) The case that original fare is expensive than available fare for an alternative flight at our airport counter.
→Each fare type's change fee is applied and we also charge the balance of fares.

The case that original fare is inexpensive than available fare for an alternative flight at our airport counter.
→Each fare type's change fee is applied. (The balance will not be refund.)
    *1…If you use the credit card issued by outside of Japan for payment, you may be charged a Foreign Exchange/Cross Border fee. For details, please contact your card issuer. Please also be advised in advance that this Foreign Exchange/Cross Border fee will be excluded in the case of a refund.
    *2…the sector departing Hong Kong with HKD payment, according to Hong Kong legislation, is exempt from this rule. For a reservation made from Sep. 16 2016, “contact form” must be applied for a refund of airport taxes and fees.
    *3…The various fee amounts(Change Fee、Refund Fee、Infant Fare) apply only to flight departing from Japan or Japanese domestic flights. In the case of departures other than Japan, the various fees will be updated according to the current exchange rate for the currency associated with each language page.

Airport Charges

The airport charges will be imposed on passengers who use the following airports. Vanilla Air charges these charges in place of the airports when you purchase our tickets.

Domestic

Tokyo Narita (Dep. and Arr.) Passenger Service Facility Charge 12 years old〜
JPY 380

2years old~11years old
JPY 190
Sapporo New Chitose (Dep. and Arr.)
Flights on or after 2018/10/28
Passenger Service Facility Charge 12 years old〜
JPY 270

2years old~11years old
JPY 140
Osaka Kansai (Dep. and Arr.)
Flights on or after 2018/10/28
Passenger Service Facility Charge 12 years old〜
JPY 430

2years old~11years old
JPY 220

International

Tokyo Narita (Departure) Passenger Service Facility Charge 12 years old〜
JPY 1,020

2years old~11years old
JPY 510
Passenger Security Service Fee JPY 520
Osaka Kansai (Departure) Passenger Service Facility Charge 12 years old〜
JPY 2,730

2years old~11years old
JPY 1,370
Passenger Security Service Fee JPY 310
Taipei Taoyuan・Kaohsiung (Departure) Airport Service Fee TWD 500
Hong Kong (Departure) Air Passenger Departure Tax HKD 120
Airport Passenger Security Charge Reservation on or before Sep. 30 2018 HKD 45
Reservation on or after Oct. 1 2018 HKD 50
Airport Construction Fee HKD 90
Cebu (Departure) Passenger Service Charge / Terminal Fee PHP 850
except:Children two (2) years old and below
  • The various fee amounts(Change Fee、Refund Fee、Infant Fare) apply only to flight departing from Japan or Japanese domestic flights. In the case of departures other than Japan, the various fees will be updated according to the current exchange rate for the currency associated with each language page.
  • Each airport’s charge and tax will be updated according to the current exchange rate based on the language of the country. The currency rate may update without notice. Please check your itinerary for more details.
Web Check-in is only available for Japan domestic flights.

 
Thank you for choosing Vanilla Air.
 

◆ About Kansai International Airport

Due to typhoon Jebi, operation has been limited in some part of Kansai International Airport.
Some flights from/to Kansai international airport will be canceled or delayed until 22nd of September.

 

◆Flights from/to Amami Oshima

on 18th -22nd september September, some flight from/to Amami Oshima airport will be delayed due to ship arrangement.

 

◆Flights from/to Okinawa

Some flights from/to Okinawa on 22nd of September will be delayed due to ship arrangement.

 

◆ Hokkaido Toho-oki Earthquake

Public transportation and the routes to/from some airports in Hokkaido are limited caused by this earthquake and power cut.
Please check the Transportation Status for your flight before you travel.
 
 

Please check 【See more info】for latest flight information.

We apologized these inconvinience caused and thank you for your understanding.

 

2018-09-21 05:50