Fees & Airport Charges

You can find all of the fees and except for fares.

Fees

The fees and charges would be vary according to fare types and terms & conditions. To learn more about details, please refer to below tables and Fare Types page. Please note that we don't refund any fees and charges when you request to refund your tickets.

Oct. 28 2018〜

Processing Fee （per person per segment）	JPY 600

	Inclusive	Simple・Campaign
Seat Assignment
Relax Seat	JPY 1,000 JPY 1,500 JPY 1,600 JPY 1,500
UPFRONT Seat	JPY 0	JPY 600 JPY 1,000 JPY 1,000 JPY 1,000
Standard Seat	JPY 0	JPY 500 JPY 700 JPY 700 JPY 700
Checked Baggage
〜20kg	JPY 0	JPY 2,000 JPY 3,000 JPY 4,000 JPY 2,000
21kg～100kg	JPY 1,000/5kg JPY 1,000/5kg JPY 1,000/5kg JPY 1,000/5kg
Oversized	JPY 2,000 JPY 3,000 JPY 4,000 JPY 2,000
Carry-on Baggage	JPY 0
Infant Fare（<2 years old）（per person per transaction）	JPY 1,500
Fuel Surcharge	JPY 0

	Inclusive	Simple・Campaign
Correspondence Fee (Postal/FAX)	JPY 1,000 *available for issue displayed receipt and boarding certification data via "Manage Booking" for free
Refund Fee	JPY 3,000 JPY 4,000 JPY 5,000 JPY 4,000	Not Available
TAX refund administration fee （per person per transaction）	Unnecessary	JPY 4,000 ^＊1
Change Fee	JPY 500 JPY 500 JPY 500 JPY 500	JPY 4,000 JPY 4,000 JPY 4,000 JPY 4,000 (Campaign fare is not available)
Reservation Center Fee （per person per transaction）	JPY 1,000
Airport Counter Fee （per person per transaction）	JPY 2,000
Issuance of Cancellation/Delay Certification Reservation Center or Airport Counter	Complimentary

		Inclusive
Name Correction (Additional Fee：Reservation Center・WEB Form JPY 1000/ Airport Counter Fee JPY2,000)	In reverse order of the first and family names	Complimentary
	Marriage (Maiden/New)	Complimentary (certificate required)
	Other than the above	JPY3,000+ handling fee(resavation fee or airport counter fee) Identification is not matched Need to purchase a new booking
Miss a flight	Customer's own reasons	Repurchase new ticket needed (Additional Fee：Reservation Center / Airport Counter Fee)^＊2
	Public transportation's reasons (Not certificated)
	Vanilla Air's reasons	Complimentary
	Other airlines' reasons	Repurchase new ticket needed (Additional Fee：Reservation Center / Airport Counter Fee)^＊2
	Public ground transportation's reasons (certificated)	The case that original fare is expensive than available fare for an alternative flight at our airport counter. →Each fare type's change fee is applied and we also charge the balance of fares. The case that original fare is inexpensive than available fare for an alternative flight at our airport counter. →Each fare type's change fee is applied. (The balance will not be refund.) Additional Fee：Reservation Center fee / Airport Counter Fee Campaign fare, ANA Mileage Club award tickets, package tour of travel agency are unable to change flight in the case. Repurchase new ticket needed.^＊2

※The various fee amounts（Change Fee、Refund Fee、Infant Fare） apply only to flight departing from Japan or Japanese domestic flights. In the case of departures other than Japan, the various fees will be updated according to the current exchange rate for the currency associated with each language page.
※If you use the credit card issued by outside of Japan for payment, you may be charged a Foreign Exchange/Cross Border fee. For details, please contact your card issuer. Please also be advised in advance that this Foreign Exchange/Cross Border fee will be excluded in the case of a refund.
*1…The sector departing Hong Kong with HKD payment, according to Hong Kong legislation, is exempt from this rule. For a reservation made from Sep. 16 2016, “contact form”
*2…There is no refund for the original reservation.

Airport Charges

The airport charges will be imposed on passengers who use the following airports. Vanilla Air charges these charges in place of the airports when you purchase our tickets.

Domestic

Tokyo Narita (Dep. and Arr.)	Passenger Service Facility Charge	12 years old〜 JPY 380 2years old～11years old JPY 190
Osaka Kansai (Dep. and Arr.)	Passenger Service Facility Charge	12 years old〜 JPY 430 2years old～11years old JPY 220
Sapporo New Chitose (Dep. and Arr.)	Passenger Service Facility Charge	12 years old〜 JPY 270 2years old～11years old JPY 140
Okinawa Naha (Dep. and Arr.)	Passenger Service Facility Charge ^{(2019/1/15〜)} →Introduction of Passenger Service Facility Charge	12 years old〜 JPY 120 2years old～11years old JPY 60

International

Tokyo Narita (Departure)	Passenger Service Facility Charge	12 years old〜 JPY 1,020 2years old～11years old JPY 510
	Passenger Security Service Fee	JPY 520
	International Tourist Tax ^{(2019/1/7〜)} →Introduction of "International Tourist Tax" in Japan	JPY 1,000
Osaka Kansai (Departure)	Passenger Service Facility Charge	12 years old〜 JPY 2,730 2years old～11years old JPY 1,370
	Passenger Security Service Fee	JPY 310
	International Tourist Tax ^{(2019/1/7〜)} →Introduction of "International Tourist Tax" in Japan	JPY 1,000
Fukuoka (Departure)	Passenger Service Facility Charge	12 years old〜 JPY 970 2years old～11years old JPY 490
Fukuoka (Departure)	International Tourist Tax ^{(2019/1/7〜)} →Introduction of "International Tourist Tax" in Japan	JPY 1,000
Okinawa Naha (Departure)	Passenger Service Facility Charge	12 years old〜 JPY 1,000 2years old～11years old JPY 500
Okinawa Naha (Departure)	International Tourist Tax ^{(2019/1/7〜)} →Introduction of "International Tourist Tax" in Japan	JPY 1,000
Taipei Taoyuan・Kaohsiung (Departure)	Airport Service Fee	TWD 500
Hong Kong (Departure)	Air Passenger Departure Tax	HKD 120
	Airport Passenger Security Charge	HKD 50
	Airport Construction Fee	HKD 90

The various fee amounts（Change Fee、Refund Fee、Infant Fare） apply only to flight departing from Japan or Japanese domestic flights. In the case of departures other than Japan, the various fees will be updated according to the current exchange rate for the currency associated with each language page.
Each airport’s charge and tax will be updated according to the current exchange rate based on the language of the country. The currency rate may update without notice. Please check your itinerary for more details.