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Fees & Airport Charges

You can find all of the fees and except for fares.

Fees

The fees and charges would be vary according to fare types and terms & conditions. To learn more about details, please refer to below tables and Fare Types page. Please note that we don't refund any fees and charges when you request to refund your tickets.

Oct. 28 2018〜

Processing Fee
(per person per segment)
JPY 600
Inclusive Simple・Campaign
Seat Assignment
Relax Seat JPY 1,000
JPY 1,500
JPY 1,600
JPY 1,500
UPFRONT Seat JPY 0 JPY 600
JPY 1,000
JPY 1,000
JPY 1,000
Standard Seat JPY 0 JPY 500
JPY 700
JPY 700
JPY 700
Checked Baggage
〜20kg JPY 0 JPY 2,000
JPY 3,000
JPY 4,000
JPY 2,000
21kg~100kg JPY 1,000/5kg
JPY 1,000/5kg
JPY 1,000/5kg
JPY 1,000/5kg
Oversized JPY 2,000
JPY 3,000
JPY 4,000
JPY 2,000
Carry-on Baggage JPY 0
Infant Fare(<2 years old)(per person per transaction) JPY 1,500
Fuel Surcharge JPY 0
Inclusive Simple・Campaign
Correspondence Fee (Postal/FAX) JPY 1,000
*available for issue displayed receipt and boarding certification data via "Manage Booking" for free
Refund Fee JPY 3,000
JPY 4,000
JPY 5,000
JPY 4,000
Not Available
TAX refund administration fee
(per person per transaction)
Unnecessary JPY 4,000 *1
Change Fee JPY 500
JPY 500
JPY 500
JPY 500
JPY 4,000
JPY 4,000
JPY 4,000
JPY 4,000
(Campaign fare is not available)
Reservation Center Fee (per person per transaction) JPY 1,000
Airport Counter Fee (per person per transaction) JPY 2,000
Issuance of Cancellation/Delay Certification
Reservation Center or Airport Counter
Complimentary
Inclusive Simple・Campaign
Name Correction
(Additional Fee:Reservation Center・WEB Form JPY 1000/ Airport Counter Fee JPY2,000)
In reverse order of the first and family names Complimentary
Marriage (Maiden/New) Complimentary
(certificate required)
Other than the above JPY3,000+ handling fee(resavation fee or airport counter fee)
Identification is not matched
Need to purchase a new booking
Miss a flight Customer's own reasons Repurchase new ticket needed
(Additional Fee:Reservation Center / Airport Counter Fee)*2
Public transportation's reasons (Not certificated)
Vanilla Air's reasons Complimentary
Other airlines' reasons Repurchase new ticket needed
(Additional Fee:Reservation Center / Airport Counter Fee)*2
Public ground transportation's reasons (certificated) The case that original fare is expensive than available fare for an alternative flight at our airport counter.
→Each fare type's change fee is applied and we also charge the balance of fares.

The case that original fare is inexpensive than available fare for an alternative flight at our airport counter.
→Each fare type's change fee is applied. (The balance will not be refund.)

*Additional Fee:Reservation Center fee / Airport Counter Fee

*Campaign fare, ANA Mileage Club award tickets, package tour of travel agency are unable to change flight in the case. Repurchase new ticket needed.*2
    ※The various fee amounts(Change Fee、Refund Fee、Infant Fare) apply only to flight departing from Japan or Japanese domestic flights. In the case of departures other than Japan, the various fees will be updated according to the current exchange rate for the currency associated with each language page.
    ※If you use the credit card issued by outside of Japan for payment, you may be charged a Foreign Exchange/Cross Border fee. For details, please contact your card issuer. Please also be advised in advance that this Foreign Exchange/Cross Border fee will be excluded in the case of a refund.
    *1…The sector departing Hong Kong with HKD payment, according to Hong Kong legislation, is exempt from this rule. For a reservation made from Sep. 16 2016, “contact form
    *2…There is no refund for the original reservation.

Airport Charges

The airport charges will be imposed on passengers who use the following airports. Vanilla Air charges these charges in place of the airports when you purchase our tickets.

Domestic

Tokyo Narita (Dep. and Arr.) 12 years old〜
JPY 380

2years old~11years old
JPY 190
Osaka Kansai (Dep. and Arr.) 12 years old〜
JPY 430

2years old~11years old
JPY 220
Sapporo New Chitose (Dep. and Arr.) 12 years old〜
JPY 270

2years old~11years old
JPY 140

International

Tokyo Narita (Departure) Passenger Service Facility Charge 12 years old〜
JPY 1,020

2years old~11years old
JPY 510
Passenger Security Service Fee JPY 520
Osaka Kansai (Departure) Passenger Service Facility Charge 12 years old〜
JPY 2,730

2years old~11years old
JPY 1,370
Passenger Security Service Fee JPY 310
Taipei Taoyuan・Kaohsiung (Departure) Airport Service Fee TWD 500
Hong Kong (Departure) Air Passenger Departure Tax HKD 120
Airport Passenger Security Charge HKD 50
Airport Construction Fee HKD 90
  • The various fee amounts(Change Fee、Refund Fee、Infant Fare) apply only to flight departing from Japan or Japanese domestic flights. In the case of departures other than Japan, the various fees will be updated according to the current exchange rate for the currency associated with each language page.
  • Each airport’s charge and tax will be updated according to the current exchange rate based on the language of the country. The currency rate may update without notice. Please check your itinerary for more details.
Web Check-in is only available for Japan domestic flights.

 Thank you for flying with Vanilla Air 

 

/// Customers who are departing from Okinawa(Naha) airport on 16DEC ///

 

Okinawa Urban Monorail (Yui rail) is temporarily suspending all monorail service due to unexploded ordnance disposal as a safety measure. A disposal operation will be conducted on December 16, 2018 (Sun) from 9:00~. (It is planned to finish by noon.)

Please prepare to have enough time to arrive at Okinawa(Naha) LCC terminal.

Please refer the Okinawa Urban Monorail website. 

https://www.yui-rail.co.jp/images/Notice-多言語.pdf

 

欲前往那霸機場的旅客請注意!

由於沖繩市區發現未爆彈,沖繩單軌電車(Yui rail)受到影響於12/16(週日)上午9點至當日中午期間(暫定)全線暫停營運。請旅客預先保留充足的時間前往那霸國際機場LCC航廈辦理登機報到手續,感謝您的配合。

詳情請至沖繩單軌電車官方網站確認。

https://www.yui-rail.co.jp/images/Notice-多言語.pdf

 

致從沖繩(那霸)機場出發的旅客:

沖繩都市單軌電車(Yui rail)因要處理未爆炸彈而暫時停止所有單軌列車服務。整個清理過程將於2018年12月16日(星期日)上午9時開始進行 (預計於中午前完成)。

請旅客預留充足時間前往沖繩(那霸)LCC客運樓。

詳情請參閱沖繩都市單軌電車網站。

https://www.yui-rail.co.jp/images/Notice-多言語.PDF

 

2018-12-15 18:45