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Vanilla Air Connecting Flight

For connections between Vanilla Air flights, it is nessasary(exception *) to check-in at the departure airport service counter for each flight. You will also need to check-in and pick up baggage at each airport.

*To guests using connecting flight, departing from Tokyo Narita - Ho Chi Minh City(JW105) /Ho Chi Minh City-Tokyo Narita(JW102) will be through check-in. You are able to check in your luggage all the way to your final destination at the departure airport for itineraries with connecting flights.

①<Japan Domestic Flight>→<Japan Domestic Flight>、
<Japan Domestic Flight>→<International Flight>

To guests who chose connecting flight, you will need to collect your luggage at each arrival airport(Tokyo Narita/ Okinawa Naha) and check-in again. (International flight connection need Travel documentation for immigration)

(example)

②<International Flight>→<International Flight>

Only “Narita-(Taipei)-Ho Chi Minh City” or “Ho Chi Minh City-(Taipei)-Narita” routes with JW105/102

You will be guide to your new departure gate directly once you disembark at the transit airport(Taipei).

    *Through check-in is available on this itinerary. You are able to check in your luggage all the way to your final destination from your departure airport(Tokyo Narita) for itineraries with connecting flights and even unessesary to pass the immigration at the transit airport(Taipei).

(example)

If you chose any flights other than those listed above…

You will need to collect your luggage at Taipei (Taoyuan) airport and check-in again. Please prepare all your travel documentation for immigration.

(example)

③<International Flight>→<Japan Domestic Flight>

You will need to collect your luggage at Narita(Tokyo) and check-in again ※For connecting to International flight, please prepare all your travel documentation for immigration.

(example)

Recommended Minimum Connection Time for Vanilla Air flights

To support your safe travel, we have set the recommended minimum connection time for Vanilla Air flights.

    *This recommended minimum connection time is only to be used as a guideline for our company and does not make any guarantees for your connecton.
NRT OKA
<Japan Domestic Flight>
<Japan Domestic Flight>
more than 90min -
<Japan Domestic Flight>
<International Flight>
more than 110min more than 120min
<International Flight>
<Japan Domestic Flight>
more than 105min more than 120min
TPE NRT
<International Flight>
<International Flight>
Narita⇔Ho Chi Minh City
(JW102/105)
Unnessesary due to Thruogh- Check-in available -
Others more than 180min more than 125min
  • Terms of connection flights which apply under our company.
  • Some flights cannot transfer within same date.
  • Every connecting flight except for “Narita-Taipei-Ho Chi Minh City” or “Ho Chi Minh City-Taipei-Narita” (JW102/105 only), you will need to collect your luggage at the transit airport and check-in again. Time of immigration check will include this connection time for customer using International Flight.

Other Notes

Fees and charges

  • We charge for prossesing fee for one person per sector.
    * “Narita-Taipei-Ho Chi Minh City” or “Ho Chi Minh City-Taipei-Narita” routes;(JW102/105) regard as one sector.

Refund and Change flight

  • For thruogh-check-in flight, refund and change flight are available for only by one sector. (For example: If you wish to change your flight “JW105 Narita-Ho Chi Minh City”, you may only change to same sector“JW105 Narita-Ho Chi MinhCity” with different date.) We will not accept any requirements per flights by transit airport.
In the case of flight cancellation or delay(For through check-in flight)

In the case of flight cancellation or delay(For through check-in flight)

  • You may select alternative flight or refund options in the case of an announcement that your flights have been canceled or extremely delayed. Service recovery options will be provided for affected passengers.
  • You will be offered the first available flight to your destination at the transfer airport if you missed your connecting flight because the first segment of flight was delayed. For through check-in customers, you cannot apply for a partial or whole refund of the itinerary once you arrive at the transfer airport. (Depending on our number of flight operations, the alternative flight might be on the next day.)
  • However, any other expences, including but not limeted to, transfer to other airline company, accommodations, or ground transportation, are not covered by Vanilla Air.
Web Check-in is only available for Japan domestic flights.

Thank you for choosing Vanilla Air.
We are operating as scheduled.

We are looking forward to seeing you soon.

2017-08-17 16:40