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Seat Assignment

"I want my child to enjoy the view from the window."
"I want a comfy seat with ample legroom."
Don’t worry. Vanilla Air lets everyone select the type and position of his or her seat.
Travel comfortably in the seat of your choice.

Seat Assignment

  • Vanilla Air offers two types of seats.
  • The selection fee varies according to the type of seat (free for Inclusive passengers).
  • Seats are assigned on a first-come, first-served basis.
  • If you do not wish to select a seat, one will be automatically assigned for you.
  • Please contact the reservation center if you will purchase two seats for physical condition reasons or other reasons.
  • Please be reminded that after web check-in, you will not be able to additionally purchase nor change Seat Assignment.

Standard Seat

You can select a desired seat at a reasonable cost. Selecting a block of standard seats is a great idea for a group of family and friends traveling together.

  • All seats except for Relax seats

Relax Seat

Seats with extra legroom located near the aisle and emergency exits.

  • Seat condition can be changed depending on the aircraft. (Please refer to the seat map)
  • Relax seats are limited, so click here if you're interested.
Seat Position (Seat Map)

Click here for details.

Seat Assignment Fee (per passenger per segment)  Domestic   International 

  Inclusive Simple Campaign
Standard Seat ◎

No extra charge

○
JPY 500
JPY 700
JPY 700
JPY 700
JPY 1,400
Relax Seat ○
JPY 1,000
JPY 1,200
JPY 1,300
JPY 1,200
JPY 2,400
Tokyo(Narita)=Sapporo / Hakodate/ Osaka(Kansai)/ Amami Oshima / Okinawa、
            Osaka(Kansai)=Hakodate / Amami Oshima
Tokyo(Narita)=Taipei / Kao Hsiung、Osaka(Kansai)=Taipei 、
            Taipei = Ho Chi Minh City、Tokyo(Narita)=Cebu
Tokyo(Narita)=Hong Kong
Okinawa=Taipei
Tokyo(Narita)=Ho Chi Minh City (Via Taipei)
  • Once assigned, the seat can't be transferred. The seat assignment fee is non-refundable.
  • Once the seat assignment fee is paid, the assigned seat can be changed at a later time without charge, as long as the new seat is of the same category as the original. However,Please be reminded that after web check-in, you will not be able to additionally purchase nor change Seat Assignment.
  • If you change your flight, the seat assignment fee you paid for your original flight will not be refunded.
  • If the flight you had reserved was canceled or rescheduled, you may not be seated in your chosen seat, depending on the seat availability on the substitute flight.
  • Also, note that your seat assignment is subject to change without prior notice in the event of factors beyond the control of Vanilla Air.
  • We will charge fees at airport counter (JPY2,000)and Reservation center(JPY1,000), per a person and per a transaction.
  • You can make payment by cash or credit card to pay for tickets at our Airport Counter. Cash payment accept only for local currency.

Notes on Use of Rows 1. 12 and 14

  • Customers are asked to confirm the "Limitation on Use of Rows 1, 12 and 14"to ensure that the seat is used comfortably and safety. Your understanding and cooperation will be appreciated.
  • For those customers who do not meet all the conditions may be asked to change seats by the discretion of the cabin crew. In this case, seat assignment fee we will be refunded.
【Limitation on Use of 1st row 】
    Customer who may use 1st row seat must meet all of the followings;
  • Customers who do not use extension seatbelt.
  • Customers who are 2 years of age or older.
  • Customers who do not use child seat.
  • Customers who do not purchase seat for extra seat or large instrument.
  • Customers who do not carry-on medical oxygen cylinder.
    Attention:
  • Arm-rest do not move.
  • Carry-on baggage must be placed in the overhead compartment.
【Limitation on Use of rows 12 and 14】

Rows 12 and 14 are emergency exit seat.
User of Emergency exit row seats will be requested to assist during an emergency evacuation under instructions of cabin crew. Customers who may use Emergency Exit Seats need to meet all of the followings;

  • Customers who can communicate verbally with cabin attendant by English or Japanese fluently.
  • Customers 15 years of age or older
  • Customers not accompanied by a child under 12 years old
  • Customers who do not require for assistance or accompanying customer who needs assistance at the time of boarding.
  • Customers who do not purchase seat for extra seat or large instrument.
  • Customers who are willing to help cabin attendant and other customers for the emergency evacuation.
  • Customers who can understand the instruction of evacuation procedures provide by flight attendant and inform to other customers by verbally.
  • Pregnant customers which delivery date is not within 28days.
  • Customers who do not carry-on medical oxygen cylinder.
    Attention:
  • Please note that row 12 cannot be reclined.
  • Carry-on baggage must be placed in the overhead compartment.
Web Check-in is only available for Japan domestic flights.

Thank you for choosing Vanilla Air.
Flight JW929 bound for New-Chitose may return to Narita if captain judges that it could not land safely due to heavy fog around New-Chitose airport.

Please check 【See more info】for latest flight information.

Besides, Flight JW304/24MAY has been decided over night delay as JW9304/25MAY due to Narita Airport Runway Close caused by Hong Kong airport congestion.

JW9304/25MAY HKG-NRT DEP 9:00 ARR 14:25

We apologize for this inconvenience.

 

2017-05-24 22:15