Vanilla Air Point
For the booking which created by 31st August 2017, and the flight date is on and after 1st September 2017, please kindly claim your credits from MyPage after the boarding.From 1st September 2017, if you log in and create booking your earning points will be credited to your point account automatically.
- I forgot my password. What do I need to do?
- I forgot my membership ID and password. What do I need to do?
- What is the benefit to register Vanilla Air Point?
- What is the membership requirement?
- How do I change the contents of my registered information?
- How can I get my flight points?
- How can my companion acquire points?
- From which flight can I acquire my points?
- Is there expiration date for each point?
- Can I use or acquire Vanilla Air Point on other airlines?
- Can you tell me why I can't find my points I claimed for my previous flight?
- How can I use my points?
- Can I use my points for flight change, add baggage or seat assignment?
- Can child (2-11years old) passenger use their points?
- Can I use my points when I book for other passenger’s flight?
- How many points can I use?
- Can I get points refund when I cancel my booking?
- My flight is canceled. Can I get points refund?