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User Guide

How to Book・How to Pay

About Booking Procedure

Booking Deadline

Japan Domestic Flights 40min. Before Departure
International Flights 60min. Before Departure

How to Pay

Corresponding currency Website Reservation Center
Airport Counter*1
Credit Cards visa Master JCB JPY, TWD, HKD, PHP
AMEX Diners Discover ×
Convenience Store (CVS) *2
LAWSON, FamilyMart, Seicomart, Circle K, Sunkus, Yamazaki Daily Store and MINISTOP
JPY ×
UnionPay(銀聯)*2 JPY, TWD, HKD, PHP ×
ALIPAY*2 HKD
  • *1...At Taoyuan (Taipei) and Kaohsiung int'l airport, ticketing services (air tickets) are not available.
  • *2...This payment method is not available for Value Alliance booking.

Booking Fee/Channel Fee

Processing Fee
(per person per segment)
Boarding dates by October 28. PHP 250
Boarding dates from October 29. PHP 300
Counter Fee
(per person per transaction)
Reservation Center Fee PHP 400
Airport Counter Fee PHP 800
Web Check-in is only available for Japan domestic flights.

 
Thank you for choosing Vanilla Air.
 

◆ About Kansai International Airport

Due to typhoon Jebi, operation has been limited in some part of Kansai International Airport.
Some flights from/to Kansai international airport will be delayed until 22nd of September.

 

◆ Hokkaido Toho-oki Earthquake

Public transportation and the routes to/from some airports in Hokkaido are limited caused by this earthquake and power cut.
Please check the Transportation Status for your flight before you travel.
 
 

Please check 【See more info】for latest flight information.

We apologized these inconvinience caused and thank you for your understanding.

 

2018-09-23 05:05